This Infographic was shared in a SocialMediaToday article by Brad Friedman. It begins with this statement:
“Simply having a Facebook Page and Twitter account doesn’t mean a business is necessarily effectively connecting with customers, partners or employees through social media – let alone being leaders in their industry.”
According to Dachis Group’s Social Business Index, the 20 companies shown in the Infographic below are apparently doing something right.
Source: Social Business Power Rankings